🔴 Notice for HSA/FSA Card Users 🔴
Before making a purchase using your HSA or FSA card, please ensure the following to avoid any reimbursement issues:
- Medical Necessity: Items purchased must be for a medical need and should be eligible under HSA/FSA-qualified medical expenses. Since our products are all FDA medical devices, this may not be required under your plan.
- Required Documentation: Some items may require a prescription or a Letter of Medical Necessity from a healthcare provider. Have these documents ready for submission to your provider.
- Keep Your Receipts: Always keep a copy of your receipts as you may need to submit them to your account managers for reimbursement verification.
Frequently Asked Quetsions
Can I use Medicaid/Medicare?
We do not accept medical insurance as a form of payment. HSA/FSA medical payments are a special type of spending account usually provided by your employer and can be used as a debit card to purchase medical equipment
How do I get approved for my spending?
Your HSA/FSA account adminstrator should approve your purchases before you buy as to not have to return your products. All of our products are approved FDA medica devices and are eligable for medical spending.
How do I get an itemized invoice?
An itemized invoice is required to be submitted to your HSA/FSA admin after purchase for the release of your reimbursement. This special itemized invoice is emailed to you after purchase, and can be requested by sending your order number to firstname.lastname@example.org
Can I finance & use HSA/FSA?
Financing through Affirm is not available for HSA/FSA, but we are happy to split the order into multiple payments on your medical payment card.
What do I do if it is denied?
Since our products are available for purchase with HSA or FSA, the problem usually lies with the paperwork submitted. Admins generally require a specific style of itemized invoice that is provided with your order receipt. You can also email us at email@example.com to get a copy. If your purchase is denied and you want to return the item, please refer to our return policy.
Which items are available for purchase with HSA/FSA?
All of our massage products excluding accessories (replacement parts, chargers, leather care kits) are available to purchase with your HSA/FSA accounts.
Does my FSA or HSA card pay for tax and shipping?
Tax is included in your purchase of any HSA/FSA approved product and will be charged. Shipping is always free.
It's as simple as checking out!
Your HSA, FSA or HRA card can be used just like a debit card at checkout for medical spending.
Step 1. Enter your Contact Information
Simply enter your HSA, FSA, or HRA card information at checkout, just like you would any credit card. Our merchant codes allow us to process your payment quickly and easily, right from our main checkout.
Step 2. Select your shipping method
Simply select how you would like to receive your purchase.
Step 3. Enter card information
Now we have all your information for your purchase, simply enter your HSA or FSA card information in the field marked "Credit card"
Zarifa USA products are all FDA approved Class I and II devices. You can purchase our products through your HSA, FSA, or HRA. When buying through your HSA, FSA, or HRA providers, you will likely receive questions from your provider designed to ensure that you aren't abusing their policies.
Customers who purchase our products have medical needs, which is why they turn to us. These medical needs are often all your provider will ask about in the form of a medical necessity statement. This statement can be written by the customer describing their issue and how our product helps them with that problem. In most circumstances, this will be all the provider requires, along with a copy of your itemized receipt. You can also find our FDA documentation for our products under the support documentation tab of our website.
There are many HSA, FSA, and HRA Providers, including BPC, Allegiance, Cigna, and a hundred others. Our massage products are the only ones approved for purchase through your HSA, FSA, or HRA providers as they are FDA approved, DME certified, and our merchant code classifies them as medical equipment. Each HSA, FSA, or HRA provider has its own rules of use. A small portion of FSA providers require a doctor's prescription. On the other hand, many more only need a letter of necessity that the customer can write themselves. Most require no documentation once they see our merchant code classification as they approve the purchase without a note.
Although our products are the best on the market, a small portion of HSA, FSA, and HRA providers are extremely strict about the use of funds, and it depends on who your employer uses as their provider. Those policies are in place by the provider directly and are not used for all HSA, FSA, and HRA providers. Just like companies have varying policies, providers too will have specific guidelines you must adhere to.
We recommend that if you have a personal or family doctor that you regularly visit, you should see them for a prescription. Again, the use of your HSA, FSA, or HRA card would be for medical expenses, so you will need a medical reason for your purchase, other than just wanting to enjoy a massage. For example, if you have circulation or stress issues, a doctor can prescribe our products for you to use. Please remember that HSA, FSA, and HRA benefits are for medical spending and should be used as such. Our products have been designed to help real people with real problems, without the need for opioids or other addictive drugs.