HSA / FSA PAYMENT GUIDE

How to Use Your HSA/FSA/HRA Card

Pay with an HSA or FSA card at standard checkout when your product and plan qualify. For purchases over $1,000 or any order using more than one payment method, call us before checkout.

Why call for larger orders?Benefits cards can have daily or per-transaction limits. We can review your order and coordinate permitted card transactions by phone. This is not a monthly payment plan.
HSA and FSA card at checkout with a phone confirmation
Direct checkoutFor straightforward, eligible card payments
Call for orders over $1,000We can help with card limits
Split payment by phoneUse your available balance plus another method
LMN optionsWhen your plan asks for documentation

START HERE

Choose your payment path.

How you pay depends on the order amount, your card limits, and whether you want to use another payment method.

01

ONE BENEFITS CARD

Pay directly at checkout

For an eligible order of $1,000 or less that fits your available balance and plan limits, select standard Checkout and enter your HSA or FSA card in the card fields.

Use the card fields rather than an express wallet.
02

ORDER OVER $1,000

Call before you order

Some cards have daily or single-transaction limits, so a large online charge may decline even when funds are available. Call us first and we can manually divide the charge into permitted transactions for the purchase. This is not monthly financing.

Call about a larger order
03

TWO PAYMENT METHODS

Call to split the payment

Want to use part of your HSA or FSA balance and pay the rest another way? Our team can charge the available benefits-card balance and collect the remainder through another method over the phone at purchase. This is not an installment plan.

Call about split payment
Have your card and order details ready.

We will walk through the amount, any card limit, and the transaction details with you. Please share card details only during the phone payment process.

Call our team

BEFORE CHECKOUT

A few steps keep the process simple.

HSA and FSA rules differ by plan. Confirm that your intended purchase is covered, then choose the payment path that fits your order.

Using an HRA?

HRA payment and reimbursement rules depend on your employer's plan. Ask your administrator whether to pay with a card or submit an itemized receipt after purchase.

01

Check the product and your plan

Review the product page and ask your plan administrator about coverage, available balance, card limits, and any documentation it requires.

02

Use standard checkout for a simple card payment

Enter the HSA or FSA card number directly in the payment fields. Express wallets such as Apple Pay, Google Pay or Shop Pay may not pass the benefits card through correctly.

03

Call for a large or mixed-payment order

If your purchase is over $1,000, or you want to pay part with HSA/FSA and part another way, call us before placing the order. We will arrange the charges by phone at purchase; HSA/FSA monthly payments are not available.

DOCUMENTATION HELP

Need a Letter of Medical Necessity?

Some plan administrators ask for an LMN. If yours does, you can request one through Burst or ask your current doctor, medical practitioner, chiropractor, or another qualified clinician familiar with your care. Check with your plan about the documentation it accepts.

Burst is an independent service. Its review and any fees are separate from your Zarifa purchase.
Request an LMN

EXPLORE RECOVERY

Find the equipment that fits your routine.

Browse a few of our collections, then check the product and your plan before paying with benefits funds.

A collection link is a starting point for browsing. HSA/FSA coverage and documentation depend on the product, your medical circumstances, and your plan.

COMMON QUESTIONS

HSA / FSA questions, answered.

Have a question about a specific card or order? We can help you choose the right payment path by phone.

Why might an order over $1,000 decline online?

Your benefits card may have a per-transaction or daily spending limit, even when your account has enough funds. Call (385) 645-0255 before checkout. We can review the limit and manually divide the payment into separate transactions when permitted by your card and plan.

Can I use my HSA or FSA for part of an order?

Yes, call us first. Our team can charge the available benefits-card balance and take the remainder through another method over the phone at purchase. This is a one-time balance split, not monthly installments.

Can I use HSA/FSA for monthly payments?

No. HSA/FSA funds cannot be used for monthly installment payments through Zarifa. Our phone process for a large order or a balance split arranges the charges for a one-time purchase.

Do I need a Letter of Medical Necessity?

Your administrator may ask for an LMN or other documentation. You can request an LMN through Burst or ask your own doctor, medical practitioner, chiropractor, or another qualified clinician. Your plan decides what it will accept.

Does an HSA/FSA card work on every Zarifa product?

Product labeling and card acceptance do not guarantee that your plan will approve an expense. Check the product details and your plan's rules before purchase, especially if it requires an LMN.

What if my HSA or FSA card is declined?

A decline can result from card limits, available balance, plan rules, or the way the payment was entered. Call us before trying a larger order again; your administrator can clarify the card's limits and coverage.

Can I use an HRA?

HRA rules depend on your employer's plan. Ask the administrator whether your purchase can be paid by card or reimbursed after purchase. We can provide an itemized receipt if needed.

KEEP EXPLORING

Helpful next steps.

HSA, FSA and HRA eligibility is determined by your plan and applicable rules. A product's FDA registration, HSA/FSA label, or successful card payment does not by itself guarantee reimbursement. Payment splitting is subject to available funds and card or plan limits.